Text Message Terms
Program: Zazo Electric (Zazo Electric LLC) job-update texts.
What we text: appointment confirmations, reminders, changes and cancellations (moved, missed or canceled visits, with a link to pick a new time), on-my-way, running-late and arrival alerts (with a link showing who's coming and about when), job-complete notes, estimates, invoices and payment reminders, a text back when the business misses a customer's call, and replies to customers' own texts (including an automatic reply when the business is closed, and a safety reply telling anyone who reports gas, smoke or sparks to call 911). We never send advertising or promotions by text.
Reminders: reply C to confirm an appointment or R to reschedule.
How often: message frequency varies with your jobs.
Cost: message and data rates may apply.
To stop: reply STOP to any text. You will get one confirmation and no more texts from this number. Reply START to resume.
For help: reply HELP, call (989) 737-1423 or email zazoelectric@yahoo.com.
Carriers are not liable for any delayed or undelivered messages.
How customers agree to texts
By phone or in person: before we text you, our staff ask: "Can Zazo Electric text you at this number about your job, like appointment reminders, when we're on the way, and your estimates and invoices? Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out anytime. Our texting terms and privacy policy are at www.zazoelectricllc.com/sms-terms. Is that a yes?" We only text after you say yes.
Either way, your first text from us is this confirmation: "Zazo Electric: You're subscribed to texts about your jobs. Msg freq varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out."
Your agreement is only for texts from Zazo Electric. It is never shared with or passed to any other business.